Return Policy

Please contact Serafina Living before returning any items.

It is appropriate that the consumer controls the delivery to verify that it is accurate and error free.  Kindly contact Serafina Living and gives information relevant and the reason for complaint.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not claimed, all further administrative charges by the courier company will be borne by you.

All enquiries: